The attempted duct cleaning was done by someone who was either not trained very well or dishonest. The main return ducts were vacuumed where it could be seen from the floor level. After the technicians left I started to see signs of a poor job. Large pieces of what should have been vacuumed out were stuck to the inside of the grate and/or laying on the top of the duct that was under the grate. I started removing the duct covers/grates and it was shocking since I was told that they were finished and the ducts were thoroughly vacuumed and “sanitized. When I removed the two main return air grates more areas became visible. On the ladder I could see what could not be seen from from the floor. It looked as though it was never touched. I took pictures of the work performed and sent them into the company along with a request for a full refund. After seeing the pictures they agreed to return my payment. To their credit, the service manager offered to come out and clean the ducts himself. We declined that offer. You can draw your own conclusions.

Great job. Very thorough and good communication.

Always satisfied with your services

We had Emmanuel and Wyatt come out today. They were both great representatives for your company. They did a great job, very polite and explained everything to me. Great job done!

Explained work and answered all questions.

I have been very happy with the people and the work that comfort service does

Emmanuel came to Our house within the time window and fixed our air conditioner! He was great, explained what was wrong, very good!

Wonderful response and awesome service. Appreciate the honesty!

Daniel and his colleague are awesome. They arrived on time, they were super nice, knowledgeable, very communicative, and my new A/C is working perfectly. The price was very reasonable. I will definitely use Comfort Services again.

Great crew. Clean. Fast and professionally done

On time, very communicative, knowledgeable, I would use them again anytime

Very satisfied

Marcello was great!