In the Plainfield area, Comfort Services Heating & Air Conditioning is well known for providing exceptional ac repair, installation, and service. The people we send out to serve you are also top notch, something you'll see in their reviews below. Everyone you deal with at our company has the goal of making sure your experience with us will be so good you'll call us every time you need help. You can feel confident working with Comfort Services Heating & Air Conditioning because we stand behind our work and comply with all local codes. This is why, as you can see by the map and reviews below, we are rated so highly for Furnace and Air Conditioning Repair in Plainfield, IL in Plainfield IL. Call us today at (815) 782-4440!
Malcolm was very nice, efficient, and thorough. We are very happy with the service.
Tech very thoughtful and thorough.
Kevin diagnosed the problem quickly and got things back to normal in short order. Great job!
OMG, 92 degrees on a Sunday (holiday weekend), Oscar showed in an hour, fixed A/C in 30 mins. I will recommend Comfort Services to everyone I know. Oscar was knowledgeable and fast. And he loves Dr. pepper!
Circuit bored was fried due to water damage, however didn’t repair the water leak on the unit...called back for a second trip..after I paid for a full checkup...
Same day service air conditioning is working
Bought a new system at an affordable price
Seth was very friendly and professional.
Kevin was terrific!
Sharing the experience is pointless anymore. Nobody and I do mean NOBODY cares about the quality of goods and services. No matter how much a company says that the customer is their highest priority. My experience with frustrating service goes on, and on and on and on. This is not exclusive to Comfort Services. This is just my latest (very expected) experience. I could share 100 different situations that left me unsatisfied and furious in some cases. This is NOT me being a difficult customer. This is being a customer that gets blown off, ignored or just getting the shrugging shoulder notion that nothing can be done. To be fair to Comfort Services, my first experience a couple years ago was fantastic. I was actually shocked the first time that the real problem was a quick cheap fix. Extremely rare these days. The usual problem is almost always a major issue that will cost several thousand dollars. For example: Last AC problem earlier this year was quoted (after 5 calls from ME inquiring over the course of 2 weeks) was for $5000 worth of parts and $1800 in labor ended up being a broken wire. This is the service I am used to getting The weather has been in the 90s. I work in a hot sweaty factory. I can't wait around for a week just to get a quote. Then have to wait for parts to be ordered. Then have to wait for a scheduled spot to be available. Then hope the issue will be fixed. I do not usually respond to reviews and surveys because I think it's pointless. I'm sorry Comfort Services was the one I responded to. My boiling frustration with poor service and communication has finally exploded and I'm trying to be polite and respectful. Please don't bother following up to this message as I have went with another company for the repair which im sure will be as equally disappointing as most of my experiences. The paying customer has a better chance seeing Bigfoot riding a unicorn than receiving friendly, quality fair priced service. It is not the fault of Comfort Services. This is just the world we are left with to live in. FYI, for the ratings below. They don't reflect my actual ratings. I just chose something for each category so I could submit this message. Actual ratings could not be established as no work was performed and except collecting the diagnostic fee. We never even got to the quote phase. Chris
Great service from an attentive company!
Very professional service.
Seth, our technician, was very amicable and professional. He also educated us on how to keep our furnace in top shape. He explained all the metrics showing the status of our air conditioning unit. Thanks Seth!
Complete duct cleaning. Recommend checking filter in 3-5 days for dust build up
Complete ac diagnostic. Replaced dual run capacitor. Signed up for maintenance plan.
Successfully completed ac maintenance with little to no problems.
Completed ac diagnostic
Completed ac diagnostic replaced bad dual cap
Completed ac maintenance replaced dual cap with new one
Completed spring maintenance on a American standard system.
Completed ac diagnostic replaced bad dual cap and completed ac maintenance